Frequently Asked Questions
Everything you need to know about your Yon-Ka Paris experience.
What is the shelf life of Yon-Ka products?
Most Yon-Ka products have a shelf life of 3 years if unopened. Once opened, please refer to the Period After Opening (PAO) symbol on the packaging, which typically indicates 6 to 12 months.
Are Yon-Ka products tested on animals?
No, Yon-Ka Paris is committed to ethical beauty. We do not test our finished products or ingredients on animals, nor do we ask third parties to do so on our behalf.
What are your shipping rates and delivery times?
We offer free standard shipping on all orders over $75. Orders are typically processed within 1-2 business days and delivered within 3-7 business days via UPS or USPS.
What is your return policy?
We want you to love your skincare. If you are not satisfied, you may return new or gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Are your products safe to use during pregnancy?
While our products are formulated with natural ingredients, some contain essential oils. We recommend consulting with your physician and reviewing the ingredient list provided on each product page.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.